There are two different fixes, depending on the Windows updates you have installed,
>> Stay informed about: Windows Help Program
as there were a couple of updates that broke the troubleshooters.
The original fix for the older update was this:
First, click Start> Settings> Folder Options> View tab, and click to enable "Show
All Files" and click OK.
Click Start> Find> File or Folders, and search the C:\ drive for a file named
Tshoot.inf...it should be found in the \Windows\Inf folder.
Right-click Tshoot.inf and click Install on the menu that appears.
If the latest cumulative patch for Internet Explorer is installed, there is only a
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Glen Ventura, MS MVP W95/98 Systems
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"Cap" wrote in message
> After starting Windows Help, no matter
> what "troubleshooting" problem button I select, it takes
> me to a blank window with no help at all. Are files
> missing or can this be fixed?