Windows Help Program

There are two different fixes, depending on the Windows updates you have installed,
as there were a couple of updates that broke the troubleshooters.

The original fix for the older update was this:
First, click Start> Settings> Folder Options> View tab, and click to enable "Show
All Files" and click OK.
Click Start> Find> File or Folders, and search the C:\ drive for a file named
Tshoot.inf...it should be found in the \Windows\Inf folder.
Right-click Tshoot.inf and click Install on the menu that appears.

If the latest cumulative patch for Internet Explorer is installed, there is only a
workaround.
See here:
<a rel="nofollow" style='text-decoration: none;' href="http://home.comcast.net/~bascon58/98Help.htm" target="_blank">http://home.comcast.net/~bascon58/98Help.htm</a>
and
<a rel="nofollow" style='text-decoration: none;' href="http://mvps.org/PracticallyNerded/SoftFixes.htm" target="_blank">http://mvps.org/PracticallyNerded/SoftFixes.htm</a>
--
Glen Ventura, MS MVP W95/98 Systems
<a rel="nofollow" style='text-decoration: none;' href="http://dts-l.org/goodpost.htm" target="_blank">http://dts-l.org/goodpost.htm</a>


"Cap" wrote in message

 > After starting Windows Help, no matter
 > what "troubleshooting" problem button I select, it takes
 > me to a blank window with no help at all. Are files
 > missing or can this be fixed?